At HSBC, the balance of life of our employee is always be our first priority. That is why many of our people consider their office as their second home, a place where they can enjoy their work.
We offer you the opportunity to become our new member of the House. Please explore this opportunity to find out more:
Officer Indonesia Client Service Center
(Code : Off ICSC PCM - CBA 10)
(Jakarta)
(Code : Off ICSC PCM - CBA 10)
(Jakarta)
Responsibility:
The job holder is responsible to support customer's queries on all Cash Management products, in particular electronic services, e.g. HSBCnet, HSBC connect, e-Tax plus, virtual account, cheque outsourcing and lockbox, etc, in an effective, efficient and timely manner. The job holder will also be responsible in daily operational duties in managing his/her account-portfolio, understand the account management not only in resolving client issues, but also proactively maintaining client relationship in order to spot deep sell opportunity and ultimately increase customer satisfaction and loyalty.
" Hold minimum Bachelor degree from reputable university majoring in any related discipline with outstanding achievements
" Has a minimum of 1 - 3 years experience in customer facing environment.
" Has a good knowledge of Cash Management products, Banking operations, systems (HUB) and procedures.
" Excellent computer knowledge and skills (Microsoft Office application). Knowledge in database, such as Ms. Access is a plus.
" Has a pleasant personality/interpersonal skills, service-excellent, intra-pruner and proactive minded.
" Good network within internal support functions.
" Excellent team player with good time management.
" Good command in Bahasa Indonesia and English, spoken and written.
If you meet the above requirements and seek a rewarding career and the opportunity to develop with a progressive international bank, please send your detailed CV (in English) to address below:
HSBC - Human Resources Department
address:
World Trade Center, 4th Floor,
Jl. Jenderal Sudirman Kav. 29-31, Jakarta 12920
email:
human-resources@hsbc.co.id
Please put the position code:Off ICSC PCM - CBA 10
as the subject of your e-mail application
Officer Indonesia Client Service Center
(Code : Off ICSC PCM – CBA 10)
Category: Bank
Company: HSBC
Location: Jakarta
To find out more information about the programme and the selection process, please visit our career site at www.hsbc.co.id
Dateline: 2011-01-09
Dateline: 2011-01-09
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