American Red Cross (Banda Aceh)

The American Red Cross Tsunami Recovery Program (TRP) had been established to direct the organization’s response to the South Asia tsunami disaster. The TRP activities focus on integrated community recovery and preparedness interventions in tsunami affected countries in Asia and East Africa in collaboration with Red Cross and non-Red Cross partners. Please visit www.redcross.org/tsunamirelief

The Indonesia TRP Delegation operates from offices in Banda Aceh, Calang, Lamno. It also has liaison offices in Jakarta, and other areas in Aceh province in collaboration with the Indonesian Red Cross.

The American Red Cross seeks dynamic individuals to fill the :

IT Officer
(Aceh)

Responsibilities:

* As part of the scheduled Aceh help desk support system, provide to users trouble shooting and other IT support; make available self-help guides, ARC installation procedures and other training information to increase user proficiency; lead users to computer installed user guides and “help” features; and train users to use shared folders. Maintain the IT shared folder updated.
* Ensure the proper functioning, maintenance, control and inventory of the office equipment, including servers, computers, printers, scanners, and voip; track warranty info on the equipment and identify local maintenance resources
* Resolve network communication problems within the office and to remote sites, in coordination with the Sr. IT Officer and the internet service provider, evaluate and establish procedures to improve the reliability of the office networks and to improve the recovery of information and hardware should failure occur
* Assure proper use of back-ups of the office management information, install the latest ARC specified updates of virus protection and software upgrades, maintain UPS and voltage regulators on all major computer systems, and provide disaster recovery assistance as required
* Provide technical advice on the selection, configuration and use of hardware and software for office use; ensure conformity of IT purchases with ARC standards; support regional IT upgrade activities; and monitor that only legitimate and licensed software is installed on the district computer systems
* Assist the Sr. IT Officer in improving the capacity and competency of the organization to use Information Technology productively; propose new IT initiatives that would further strengthen the IT capacity of the organization

Requirements:

* Degree in Information Technology or Computer science min 2 years including 1 years in network system
o Good interpersonal & communication skills; fluency in English
o Strong supervisory experience; ability to train technical staff and to delegate
o Advanced knowledge of Windows, MS Office, MS Outlook, MS Windows based networks/ servers, and MS Exchange Server.
* Significant decision making abilities and technical expertise on IT problems.
o
o Good working knowledge of LAN/WAN equipment and concepts, such as routers, switches, wireless, VPN, firewalls, etc
o Timely response to controllable IT problems
o Quick and effective communication of problems requiring
o Peer feedback of satisfaction

Please submit your application and curriculum vitae to:
hr@amredcross.org
put Job title in Subject line. Only applications in English and short listed candidates will be notified.

Closing Date: 21-11-08.

American Red Cross (Banda Aceh)
Jl Fatahillah No 2 A Geuce Kayee Jatho
Banda Aceh 23239.

Website: http://amredcross.org